TCGplayer App FAQ
Find answers to all your questions. We'll regularly update this list as more questions come in.
Q: Who do I contact for app support and how do I reach them?
A: As always, feel free to contact our dedicated customer service team at email@example.com. We're always happy to help.
Q: What platforms does the app work with?
A: You can download the app on any Apple® device with iOS 8.0 or later or any Android device with Android 7.0 or later as long as it has a rear-facing camera.
Q: What does the app cost?
A: It's 100% free to download and use. That way you can save your money for new cards to trick out your favorite deck.
Q: What can I do with the TCGplayer App?
A: You can scan Magic: The Gathering and Pokémon cards to identify them, find out what they're worth, and find them on TCGplayer.com. Plus, you can scan Magic cards to add them to your Trade-In submission.
Q: Can I sell my Magic cards to stores through the app?
A: Yes! The app features TCGplayer Trade-In integration, so you can sell your cards to game stores across the country simply by scanning them. This functionality is only available for Magic cards for the time being.
Q: What pricing info does the app provide?
A: You can quickly check the current prices, including Mid, Low, and Market, plus Trade-In High for Magic. Simply go to the settings to adjust the type of price data you see.
Q: Can I check prices for different card conditions and languages?
A: Yes! You can mark a card as Near Mint, Lightly Played, etc. and as Japanese, Russian or any other language that Magic and Pokémon support. Simply use the card condition and language buttons to select the exact version you have.
Q: Can I scan foil cards?
A: Yes! You can even use the foil type button to tag the card as foil and see the price for the foil version. Just be careful of glare when scanning.
Q: How many cards can I scan at once?
A: You can scan as many cards as you can fit within your camera's field of view.
Q: Can I scan sleeved cards?
A: Yes! Just make sure the cards are centered in their sleeves and avoid glare.
Q: Can I scan cards in binder pages?
A: Yes! You can scan all the cards on a binder page at once as long as your device's camera can see a clear border around each card. A clear binder page with a white sheet of paper behind it will produce the best results.
Q: Can I add cards to my list without scanning them?
A: Yes! Simply click on "+ Add a card manually" to enter a card name and find its current price.
Q: What sets are supported?
A: All Magic and Pokémon sets that are available on the TCGplayer website are supported in the app.
Q: Can I scan other games in addition to Magic and Pokémon?
A: The app will soon feature compatibility with additional games, including Yu-Gi-Oh! and Force of Will.
Q: What formats can be exported?
A: You can export a list of cards to email, text message, and other third-party apps. If you're using the Android version, you can also export to a CSV file.