TCGplayer App FAQ

Find answers to all your questions. We'll regularly update this list as more questions come in.

 

Q: Who do I contact for app support and how do I reach them?

A: As always, feel free to contact our dedicated customer service team at sales@tcgplayer.com. We're always happy to help.

 

Q: What platforms does the app work with?

A: You can download the app on any Apple® device with iOS 8.0 or later or any Android device with Android 7.0 or later as long as it has a rear-facing camera.

 

Q: What does the app cost?

A: It's 100% free to download and use. That way you can save your money for new cards to trick out your favorite deck.

 

Q: What can I do with the TCGplayer App?

A: You can scan Magic: The Gathering, Pokémon and Yu-Gi-Oh! cards to identify them, find out what they're worth, and find them on TCGplayer.com. Plus, you can scan Magic cards to add them to your Trade-In submission.

 

Q: Can I sell my Magic cards to stores through the app?

A: Yes! The app features TCGplayer Trade-In integration, so you can sell your cards to game stores across the country simply by scanning them. This functionality is only available for Magic cards for the time being.

 

Q: What pricing info does the app provide?

A: You can quickly check the current prices, including TCGplayer Mid, Low, Direct Low and Market, plus Trade-In High for Magic. Once you scan a product, simply click on that product in your list to see price stats and more.

 

Q: Can I check prices for different card conditions and languages?

A: Yes! You can mark a card as Near Mint, Lightly Played, etc. and as Japanese, Russian or any other language that Magic, Pokémon and Yu-Gi-Oh! support. You can select the appropriate card condition and language either before or after you scan your card. Click on the "List Entry Options" button to set up beforehand, or click on any individual card on your list to adjust after you've scanned.

 

Q: Can I scan foil cards?

A: Yes! You can even tag the card as foil either before or after you scan to and see the price for the foil version. Just be careful of glare when scanning. Click on the "List Entry Options" button before you scan to switch printing from Normal to Foil or click on an individual product in your list to switch from Normal to Foil after you've already scanned it.

 

Q: How many cards can I scan at once?

A: You can scan as many cards as you can fit within your camera's field of view.

 

Q: Can I scan sleeved cards?

A: Yes! Just make sure the cards are centered in their sleeves and avoid glare.

 

Q: Can I scan cards in binder pages?

A: Yes! You can scan all the cards on a binder page at once as long as your device's camera can see a clear border around each card. A clear binder page with a white sheet of paper behind it will produce the best results.

 

Q: Can I add cards to my list without scanning them?

A: Yes! Simply click on "+ Add a card manually" to enter a card name and find its current price.

  

Q: What sets are supported?

A: All Magic, Pokémon and Yu-Gi-Oh! sets that are available on the TCGplayer website are supported in the app.

 

Q: Can I scan other games in addition to Magic, Pokémon and Yu-Gi-Oh?

A: The app will soon feature compatibility with additional games, including Final Fantasy, Force of Will and Star Wars: Destiny.

  

Q: What formats can be exported?

A: You can export a list of cards to email, text message, and other third-party apps. If you're using the Android version, you can also export to a CSV file.

 

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