Adding New Roles and Assigning Actions to Users

Adding a new user role for your Seller Portal is simple. To start, click on the TCGplayer Pro Settings tab, then click "Set User Roles" and "Add Role". This is where you'll be able to customize your roles. By default, the store account owner will be the only person who's able to access this tab.

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When creating or editing a role, you can select the tabs and/or actions within tabs you want to associate with that role. Any user who has that role will be able to use the assigned areas.

You can title the Role Name anything you want. However, you will not be able to save a new role with the same name as any of your existing roles. 

You can either a) create generalized roles (e.g. Customer Service, Catalog Management, etc.) and assign multiple roles to a single user or b) create roles tailored specifically for individual users (e.g. Chandra Nalaar, Jace Beleren, etc.) You can even select the same exact access for roles with different names if you'd like. 

Once you add the roles you want for your store, you'll need to add your users. 

The assignable actions are as follows:

  • All Inventory Actions - access to all functionality within the Inventory tab

    • Status - access to change the status of store inventory (Live/Hidden)

    • Save and Clear Product - access to save and clear product inventory and prices

  • Pricing - access to all functionality within the Pricing tab

  • Orders - access to all functionality within the Orders tab

    • Pull Sheet -  access to generate Pull Sheets

    • Packing Slips - access to generate Packing Slips

    • Shipping/In-Store Pickup Options - access to Export Shipping, Import Tracking, Mark as Shipped, add Tracking, and Ship without Tracking. Also has access to In-Store Pickup functionality including marking orders as Pulling, Ready for Pickup, and Picked Up

    • Buyer Interaction - access to Block Buyers and Refund Orders

  • Messages - access to all functionality within the Messages tab

    • Forward Message - access to mark messages as Unread, Escalate messages, and Send messages

    • Delete Message - access to Delete message

  • Feedback - access to all functionality within the Feedback tab

  • Payments - access to all functionality within the Payments tab

  • Reports - access to all functionality within the Reports tab

  • My Details - access to all functionality within the My Details tab

    • Seller Details - access to edit seller Seller Settings, Payment Information, and Address Information

    • Shipping Details - access to Shipping Options/Settings

  • Manage Lists - access to all functionality within the Manage Lists tab

    • Inventory Removal - access to Create an Order

    • Inventory Addition - access to Add to Inventory and Remove from Buylist

    • List Manipulation - access Clone and Delete lists

  • TCGplayer Direct - access to all functionality within the TCGplayer Direct tab

  • TCGplayer Pro Settings - access to all functionality within the TCGplayer Pro Settings tab

  • TCGplayer Buylist - access to all functionality within the TCGplayer Buylist tab

    • Buylist Pricing - access to the Buylist Pricing Tool

    • Buylist Inventory - access to Buylist Inventory, Buylist Purchases, Buylist Purchase Orders, and My Buylist Summary Report

    • My Withholdings and Settings - access to My Withholdings and Settings content

       

We'd love your feedback on this feature. To give us your input or get answers to your questions, simply reach out to sales@tcgplayer.com.

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