What personal and other information do we collect and why do we collect it?
We collect information about you through our Website in an effort to improve your online experience and to communicate with you about our products, services and promotions.
Personal information is information about an identifiable individual, which includes name, address, email address, telephone number, and other information that identifies you. We do not require anyone to share any personal information in order to enjoy the Website, which means you can visit the Website without any need to register with us. If you choose to register, we will collect only the personal information that is needed to administer our business, allow you to utilize the full capabilities of the Website, provide superior services to our customers, and communicate information relating to our products and services that we believe to be of interest to our customers.
We may also automatically collect certain information describing your visit, such as your IP address and browser information. We collect information in the aggregate—on an anonymous basis—and may use it to evaluate the ease of use and convenience of our Website and to make further improvements.
We may also use a third party to help us gather and analyze information about the areas that you visit on the Website to evaluate and improve the customer experience and the convenience of the Website, and to help us evaluate some of the specific information that you provide to us.
In addition to the foregoing, we may also work with business partners that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to our Website and your interaction with our communications.
As mentioned above, the information we collect is used to improve our Website, to personalize your online experience, to help us deliver information to you and to determine the effectiveness of our advertising, and for other internal business purposes.
How do we use the information we collect?
When we collect information from you, we may use it for a number of purposes, including:
- to complete your purchase transactions
- to provide the services you request
- to keep you informed about the status of your orders
- to identify your preferences, so we can notify you of information or products, services, and promotions that might be of interest to you
- to improve merchandise selections, customer service, and overall shopping experience
- to invite you to participate in customer research
- to measure the advertising effectiveness of our online and other advertisements and events
- to respond to your comments and inquiries
- to communicate with you by email, postal mail, telephone, text message, or other means
- to help us understand Website activity and improve your use of our Website
In order for us to maintain the accuracy of your personal information and improve our communication with you, we may also combine the information we collect with other public demographic information.
This Website is not purposefully directed at children under the age of 13. We do not collect or maintain personal information, via the Website or otherwise, from those we actually know are children under 13 years of age. If you are under 13, you should not submit any personal information to us. If you are the parent of a child under 13, please help us protect your child’s privacy by instructing them never to provide personal information on this Website or any other without your permission.
Who do we share your information with?
Credit card and financing information may be provided to credit card and consumer financing companies as is required to process applications and transactions.
Your information may also be transferred as an asset in connection with a merger or sale (including any transfer made as part of insolvency or bankruptcy proceedings) involving all or part of TCGplayer’s business or as part of a corporate reorganization, stock sale or other change in corporate control.
Our Website may also contain links to other sites that are not owned or operated by TCGplayer. These include links to sites hosted by our service providers or partners where, for example, they provide security services or administer promotional programs. Also, links to our Website may be featured on other websites on which we advertise. These links are not intended to be referrals or endorsements of the linked or host sites, and TCGplayer does not warrant, represent or assume any responsibility or liability for the accuracy, security, completeness or operation of any linked site (or any site contained in a linked site) or any host site, or the practices or privacy and other policies contained in any linked site (or any site contained in a linked site) or any host site. We advise you to familiarize yourself, therefore, with the specific legal, privacy and security information contained in any such linked or host sites.
Finally, our Website may contain forums, message boards, and/or news groups available to our customers. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. TCGplayer assumes no liability or responsibility in connection with any customer participation in any of our discussion boards. Without liming the foregoing, TCGplayer assumes no liability for any damages you may suffer because of posts made by or about you. This includes direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, these discussion boards. Without limiting the foregoing, everything on the tcgplayer.com discussion boards are provided to you AS IS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
How do we protect your information?
We employ various security measures designed to help protect the personal information that we collect from you online. For example, we use Secure Sockets Layer (“SSL”) encryption technology to protect the security of your credit card and personal information as it is transmitted to us. We have instituted firewalls to help protect our servers and network. Unfortunately, no collection or transmission of information over the Internet can be guaranteed to be 100% secure, and therefore, we cannot ensure or warrant the security of any such information.
You can opt out of receiving promotional email from us by indicating that preference when you register with us, by following the “unsubscribe” instructions at the bottom of any emails we may send you, or by calling our customer service line or following the links on our website to remove yourself from our mailing list.
If you have any questions about your privacy or security at our Website, please send an email to our customer service department at: firstname.lastname@example.org and include your name and email address in the message.
Changes to this Policy