International Shipping Policies

Delivery Expectations

Depending on the method of shipping you choose from our Sellers, your shipment may take up to 21 business days to arrive.  Typically, business days are considered Monday to Friday and do not include public holidays and weekends in the United States.  If your package does not arrive within the 21 business day time frame please message the Seller via your Order History and let them know that the order has been lost in transit.  Read more about Missing Package Dispute Resolution for International orders in our linked Help File.

Alternative Options

If you have a friend or family member who lives in the United States, you are welcome to place an order with a Domestically funded credit card or via PayPal and have the order shipped to them. Please keep in mind that your billing information must match what your bank has on file for your account or your order cannot be accepted.  The credit card account you utilize must be tied to a Domestic account if you are shipping to a US address.  Due to Security Measures Buyers cannot ship within the United States when utilizing an International Payment Method.

Freight and Mail Forwarders

Please be aware that if you are utilizing a mail forwarding address your order is not covered by the same level of Buyer Protection as an order that ships from the US to your actual international location.

  • TCGplayer is not responsible for damage, condition issues, or loss that occurs to goods after they're delivered to you or your freight forwarder. What this means for you as a customer is that TCGplayer isn't able to provide a replacement of, or refund for, any goods confirmed as delivered by the USPS via tracking to you or your freight forwarder. You should refuse any packages that arrive damaged and instruct your freight forwarder to do the same, any goods lost after being received by you or the freight forwarder will be your responsibility.

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request