TCGplayer Subscription FAQ

What is the TCGplayer Subscription? 

TCGplayer Subscription is our rewards program for shoppers. With TCGplayer Subscription, your Direct by TCGplayer order is packaged and processed before all other orders in our Authentication Center, shipping is free with tracking through Direct (no minimum purchase necessary), and you receive extra Bonus Bucks based on your time as a subscriber back on all orders $35 and up.

 

How do I become a TCGplayer Subscriber?

You can sign up for a TCGplayer Subscription here.

 

How much does a TCGplayer Subscription cost?

A TCGplayer Subscription is just $6.99 per month.

 

Is TCGplayer Subscription available internationally?

Unfortunately, TCGplayer Subscription is currently only available in the U.S.

 

When do I get charged for my TCGplayer Subscription?

You will be charged on the same day every month, starting on the day you sign up.


If that day is not part of the current month, you will be charged on the last day of the month. So, if you’re normally charged on the 31st, in February you’ll be charged on the 28th (or the 29th if it’s a leap year).

 

Can I pay for more than one month of my TCGplayer Subscription?

At this time, you can only pay for a TCGplayer Subscription a month at a time.

 

What do I do if I have multiple TCGplayer Subscription charges in one month?

You should only be charged for TCGplayer Subscription once per month. If you see additional charges, contact our customer service team.

 

How can I pay for my TCGplayer Subscription?

We accept Visa, Mastercard, and PayPal. You cannot pay for your TCGplayer Subscription with store credit, whether it's from Bonus Bucks or a gift card. Manage your account to update your payment information.

 

How do I view and manage my subscription?

From your account management page on TCGplayer, you can view your TCGplayer Subscription account, status, and payment history. You can also update any of your information or modify your subscription.

 

What do you mean by free tracking?

As a TCGplayer Subscriber, you get tracking with every Direct by TCGplayer order–no order minimum required. These will be sent with standard shipping via USPS first class package service with delivery confirmation. Please note, if you choose expedited shipping, normal shipping fees apply. Your cards are all shipping safely in secure packaging and you can track your package by accessing your order history on the TCGplayer site.

 

Where is my tracking number?

You can find your tracking number by logging into your TCGplayer account. Select My Account, then View Order History from the menu on the left side of the page. Orders with tracking applied will have a tracking number listed under SHIPPED WITH TRACKING on the right side of the order information.

 

What do you mean by free shipping?

As a TCGplayer Subscriber, you get free shipping with tracking so for example whenever you buy Magic: The Gathering, Yu-Gi-Oh! or Pokémon singles through Direct by TCGplayer—no order minimum is required to access this subscriber perk. On non-Direct orders, you will pay the shipping fee set by the seller. Please note, if you choose expedited shipping, normal shipping fees apply.

 

What do you mean my order is shipped first?

As a TCGplayer Subscriber, your order is shipped first. So for example when you order Magic: The Gathering, Yu-Gi-Oh!, Pokémon cards through Direct by TCGplayer, that means our Authentication Center packages and ships your orders before anyone who isn't a subscriber.

 

What are subscriber Bonus Bucks?

Bonus Bucks are TCGplayer store credit that we add to your account when you make a qualifying order of $35 and up. It’s our way of saying thank you for shopping on TCGplayer.com. Unlike other subscription benefits, this one applies to all marketplace orders, not just Direct by TCGplayer.

 

How do I earn subscriber Bonus Bucks?

With an active subscription to TCGplayer, you earn Bonus Bucks on all orders valuing $35 before shipping and taxes. This is in addition to Bonus Bucks you can earn during promotions. This subscriber perk is available on all product lines on the TCGplayer Marketplace. Bonus Bucks cap at $50 per qualifying item in an order purchased and are non-transferable.


If I have a TCGplayer Subscription, do I still earn more Bonus Bucks during promotions?

Yes! In D&D terms, the bonuses stack. So, if your order qualifies for 2% Bonus Bucks from your TCGplayer Subscription and 5% Bonus Bucks from a limited-time promotion, you’ll earn 7% Bonus Bucks on that order.

 

When will I receive my Bonus Bucks?

It depends on how you earned them. We issue TCGplayer Subscription Bonus Bucks at the start of every month within 3-5 business days, for all qualifying purchases from the previous month. We issue promotional Bonus Bucks 2-3 business days after the promotion ends.

 

Why didn’t I earn subscriber Bonus Bucks on my last order?

To qualify for Bonus Bucks through your TCGplayer Subscription, your order must be $35 or more before shipping and taxes.

 

How do I unlock more subscriber Bonus Bucks?

The longer you stay subscribed to TCGplayer, the more Bonus Bucks you earn on qualifying orders. You can also stack subscriber Bonus Bucks with any Bonus Bucks you earn by shopping during promotional periods.

1 Day

1% Bonus Bucks

3 Months

2% Bonus Bucks

1 Year

3% Bonus Bucks

Keep in mind that if you let your subscription lapse, you will lose any benefits you’ve unlocked for maintaining your subscription.

 

Why am I getting a message that there’s a problem with my payment method?

You will get an email notification if we cannot renew your subscription with your current payment information. You should update your payment method from your account management page.

 

How long do I have to fix my payment method? Will I lose the extra Bonus Bucks I’ve unlocked?

You have until your next billing date to fix your payment method. If your method is not updated by then, your subscription will lapse and you will lose all the benefits you unlocked for maintaining your subscription.

 

How do I cancel my TCGplayer Subscription?

You can cancel anytime from your account management page on TCGplayer.

 

If I cancel my subscription but then rejoin, will I rejoin with the Bonus Bucks I unlocked before?

No. If you cancel and restart your subscription, you will lose all the benefits you unlocked for maintaining your subscription.

 

If I become a subscriber after completing a purchase during a promotional period, will my order qualify for Bonus Bucks?

Unfortunately, orders placed before you become a subscriber will not be eligible for Bonus Bucks retroactively. If you were to place another order after subscribing, that order would qualify, however.

 

Change Log

  • 4/1/22 - Program name changed from TCGplayer Infinite to TCGplayer Subscription.
  • 4/13/22 - Added "If I become a subscriber after completing a purchase during a promotional period, will my order quality for Bonus Bucks?"
  • 4/18/22 - Edited "Is TCGplayer Subscription available internationally?" answer for clarity.
  • 5/17/22 - Updated FAQ order. Added note about free tracking on Direct orders for subscribers.
  • 5/18/22 - Added information about tracking via USPS first class package service.
  • 5/27/22 - Clarified information about free tracking.
  • 6/6/22 - Clarified timeframe for Subscriber bonus bucks crediting.
  • 7/21/22 - Added "How Do I Become a TCGplayer Subscriber?".
  • 10/5/22 - Added PayPal as an accepted payment method for subscriptions.
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