TCGplayer Subscription FAQ
What is the TCGplayer Subscription?
TCGplayer Subscription is our rewards program for shoppers. With TCGplayer Subscription, your Direct by TCGplayer order is packaged and processed before all other orders in our Authentication Center, shipping is free with tracking through Direct (no minimum purchase necessary), and you receive extra Store Credit (previously Bonus Bucks) based on your time as a subscriber back on all orders $35 and up.
How do I become a TCGplayer Subscriber?
You can sign up for a TCGplayer Subscription here.
How much does a TCGplayer Subscription cost?
A TCGplayer Subscription is just $6.99 per month.
Is TCGplayer Subscription available internationally?
Unfortunately, TCGplayer Subscription is currently only available in the U.S.
When do I get charged for my TCGplayer Subscription?
You will be charged on the same day every month, starting on the day you sign up.
If that day is not part of the current month, you will be charged on the last day of the month. So, if you’re normally charged on the 31st, in February you’ll be charged on the 28th (or the 29th if it’s a leap year).
Can I pay for more than one month of my TCGplayer Subscription?
At this time, you can only pay for a TCGplayer Subscription a month at a time.
What do I do if I have multiple TCGplayer Subscription charges in one month?
You should only be charged for TCGplayer Subscription once per month. If you see additional charges, contact our customer service team.
How can I pay for my TCGplayer Subscription?
We accept Visa, Mastercard, and PayPal. You cannot pay for your TCGplayer Subscription with store credit, whether it's from promotional Store Credit or a gift card. Manage your account to update your payment information.
How do I view and manage my subscription?
From your account management page on TCGplayer, you can view your TCGplayer Subscription account, status, and payment history. You can also update any of your information or modify your subscription.
What do you mean by free tracking?
As a TCGplayer Subscriber, you get tracking with every Direct by TCGplayer order–no order minimum required. These will be sent with standard shipping via USPS Ground Advantage service with delivery confirmation. Please note, if you choose expedited shipping, normal shipping fees apply. Your cards are all shipping safely in secure packaging and you can track your package by accessing your order history on the TCGplayer site.
Where is my tracking number?
You can find your tracking number by logging into your TCGplayer account. Select My Account, then View Order History from the menu on the left side of the page. Orders with tracking applied will have a tracking number listed under SHIPPED WITH TRACKING on the right side of the order information.
What do you mean by free shipping?
As a TCGplayer Subscriber, you get free shipping with tracking so for example whenever you buy Magic: The Gathering, Yu-Gi-Oh! or Pokémon singles through Direct by TCGplayer—no order minimum is required to access this subscriber perk. On non-Direct orders, you will pay the shipping fee set by the seller. Please note, if you choose expedited shipping, normal shipping fees apply.
What do you mean my order is shipped first?
As a TCGplayer Subscriber, your order is shipped first. So for example when you order Magic: The Gathering, Yu-Gi-Oh!, Pokémon cards through Direct by TCGplayer, that means our Authentication Center packages and ships your orders before anyone who isn't a subscriber.
What is subscriber Store Credit?
Store Credit is TCGplayer funds that we add to your account when you make a qualifying order of $35 and up. It’s our way of saying thank you for shopping on TCGplayer.com. Unlike other subscription benefits, this one applies to all marketplace orders, not just Direct by TCGplayer.
How do I earn subscriber Store Credit?
With an active subscription to TCGplayer, you earn Store Credit on all orders valuing $35 before shipping and taxes. This is in addition to Store Credit you can earn during promotions. This subscriber perk is available on all product lines on the TCGplayer Marketplace. Store Credit caps at $50 per qualifying item in an order purchased and are non-transferable.
If I have a TCGplayer Subscription, do I still earn more Store Credit during promotions?
Yes! In D&D terms, the bonuses stack. So, if your order qualifies for 2% Store Credit from your TCGplayer Subscription and 5% Store Credit from a limited-time promotion, you’ll earn 7% Store Credit on that order.
When will I receive my Store Credit?
It depends on how you earned them. We issue TCGplayer Subscription Store Credit at the start of every month within 3-5 business days, for all qualifying purchases from the previous month. We issue promotional Store Credit 3-5 business days after the promotion ends.
Why didn’t I earn subscriber Store Credit on my last order?
To qualify for Store Credit through your TCGplayer Subscription, your order must be $35 or more before shipping and taxes.
How do I unlock more subscriber Store Credit?
The longer you stay subscribed to TCGplayer, the more Store Credit you earn on qualifying orders. You can also stack subscriber Store Credit with any Store Credit you earn by shopping during promotional periods.
1% Store Credit
2% Store Credit
3% Store Credit
Keep in mind that if you let your subscription lapse, you will lose any benefits you’ve unlocked for maintaining your subscription.
Why am I getting a message that there’s a problem with my payment method?
You will get an email notification if we cannot renew your subscription with your current payment information. You should update your payment method from your account management page.
How long do I have to fix my payment method? Will I lose the extra Store Credit I’ve unlocked?
You have until your next billing date to fix your payment method. If your method is not updated by then, your subscription will lapse and you will lose all the benefits you unlocked for maintaining your subscription.
How do I cancel my TCGplayer Subscription?
You can cancel anytime from your account management page on TCGplayer.
If I cancel my subscription but then rejoin, will I rejoin with the Store Credit bonus I unlocked before?
No. If you cancel and restart your subscription, you will lose all the benefits you unlocked for maintaining your subscription.
If I become a subscriber after completing a purchase during a promotional period, will my order qualify for promotional Store Credit?
Unfortunately, orders placed before you become a subscriber will not be eligible for Store Credit retroactively. If you were to place another order after subscribing, that order would qualify, however.
- 4/1/22 - Program name changed from TCGplayer Infinite to TCGplayer Subscription.
- 4/13/22 - Added "If I become a subscriber after completing a purchase during a promotional period, will my order quality for Bonus Bucks?"
- 4/18/22 - Edited "Is TCGplayer Subscription available internationally?" answer for clarity.
- 5/17/22 - Updated FAQ order. Added note about free tracking on Direct orders for subscribers.
- 5/18/22 - Added information about tracking via USPS first class package service.
- 5/27/22 - Clarified information about free tracking.
- 6/6/22 - Clarified timeframe for Subscriber bonus bucks crediting.
- 7/21/22 - Added "How Do I Become a TCGplayer Subscriber?".
- 10/5/22 - Added PayPal as an accepted payment method for subscriptions.
- 3/28/23 - Bonus Bucks rebranded as Store Credit.
- 5/2/23 - Corrected error regarding when Store Credit is distributed from 2-3 business days to 3-5 business days after a promotion ends.
- 7/6/23 - Updated mention of USPS First Class to USPS Ground Advantage.