Buying from TCGplayer Direct

Get all your cards in one package, authenticated by our team of experts

Shop thousands of local game stores and receive all your cards in one convenient package. When you order Magic: the Gathering, Yu-Gi-Oh! or Pokémon singles through TCGplayer Direct, your cards come straight from our Authentication Center where our team of experts check every order to ensure you are getting exactly what you ordered in the right condition.

Free Shipping

If your Direct package is over $50 (before taxes and fees), and you are in the United States, your entire order ships for free with TCGplayer Direct—no matter how many cards you buy or how many sellers you buy from with the Direct program.

While our free shipping offer on orders over $50 is currently available for U.S. customers, international buyers can use our competitively priced premium direct international shipping option, with all fees clearly displayed at checkout. All International Direct orders have the same benefits such as Authenticated by TCGplayer and TCGplayer Safeguard protections as US buyers.
 

Authenticated by TCGplayer

We're passionate about our collectibles, so we know how important it is that you get exactly what you ordered in the condition you expect. Our expert team carefully checks every order before it gets packaged and delivered to your door.

TCGplayer Safeguard

At TCGplayer, you can shop knowing that you are protected from any issue where your order has not arrived or is not as described.When you order through TCGplayer Direct, you have our guarantee that you'll get all the cards you ordered, exactly the way you wanted them. If something isn’t perfect, just tell our customer service team and we’ll work with you to make it right. Please review our TCGplayer Safeguard help file for more details.

How it all works

1. To order Magic: the Gathering, Yu-Gi-Oh!, or Pokémon singles from TCGplayer Direct, look for the “Direct Qualified Seller” icon on the product details page where you can view all the individual seller listings. Items from these Sellers will qualify for Direct as long as we currently have them available at our TCGplayer Direct Authentication Center.

 

2. When you are done shopping, view your cart.

Any order that qualifies for TCGplayer Direct will appear in the Package #1 position of your cart. It will have a blue border and will have the TCGplayer Direct icon in the left corner of the package.
Domestic orders shipping in the United States over $50 are eligible for free Standard shipping, while orders below that are charged $3.99. 

The information box in the package details will show you how close your order is to qualify for free shipping, based on the total dollar amount of items in your package. You can also opt for Expedited* shipping for a separate fee, if you want your order processed and shipped as quickly as possible.

*Due to demand, expedited shipping is temporarily unavailable for TCGplayer Direct. We’re working hard to restore this option as soon as possible.



International orders will be charged the relevant shipping fee for the final destination country, and are not eligible for free shipping. Flat rate Shipping Fees starting at $7.99 no matter your order size. *Shipping fee may vary depending on the destination country. All international Direct orders will include a tracked shipping service.

 

Any order that does not qualify for TCGplayer Direct will appear like Package #2 with a black border, and the name of the seller who will be delivering the package to you. Note that the available options for shipping (Standard vs Expedited) and the associated costs will vary from individual Seller to Seller.

 

Note: There may be times when items from a Direct Qualified Seller do not qualify for TCGplayer Direct. This happens when we do not currently have those items in stock at our TCGplayer Direct Authentication Center In that case, those items will be fulfilled and shipped by the Seller as they currently have those items in their inventory.

3. Once your cart contains all the items you want to buy, use the Cart Optimizer to create an even better Direct package. The Cart Optimizer will put all Direct qualified products into a single package for you. Just select the Direct by TCGplayer cart.

 

Delivery from TCGplayer Direct

All orders from TCGplayer Direct will be shipped in protected packages.

If your order is over $50 (before taxes), and you are in the United States, your entire order ships for free with TCGplayer Direct—no matter how many cards you buy or how many sellers you buy from with the Direct program.

Orders under $50 will be shipped with its own unique tracking code that we can track internally while the shipment is prepared. During this time, you may see the tracking number in your order history as a number without a link. Once your order has been accepted into the mail system, you will see the tracking number update to a link. *Please note that this tracking number will not show on the USPS site. Once the link updates, your tracking number will be available via Pitney Bowes. 

For the first few days after your order has been marked as shipped, the information on the tracking page might not display any status updates. If you see:

• "Status not available - The tracking number may be incorrect, or the status is not yet available."

Please don't worry! This will not affect the speed at which you receive your order, or our 100% satisfaction guarantee.You’re always protected by our TCGplayer Safeguard. 

There are a few situations that we have found common with envelope tracking, which you may likely see with your order. 

• Delivery/Out for delivery in your city, but no item delivered
• Delivery/Out for delivery in a nearby city but not delivered

Oftentimes, a driver will scan items close to the destination, scan too soon and not finish their route, or have other delays. Please do not worry!  Just wait another day or two and, if you still don’t have the order, let us know and we will make it right for you.

For international orders, packages shipped from TCGplayer may be subject to the customs fees and import duties of the country to which your order ships. These charges are the recipient's responsibility. Please contact your country’s proper agency to find out which taxes and duties will be applicable to your order.  For more details on Customs expectations, please visit Internet Purchases | U.S. Customs and Border Protection (cbp.gov).

When you order from TCGplayer Direct, you work directly with our Customer Support teams to resolve any concerns. Contact us here for assistance with your order.

FREQUENTLY ASKED QUESTIONS

• What products are available in TCGplayer Direct?
• Will Direct work on international orders?
• Will it take longer to get my orders?
• How can I use Direct?
• What happens to the order when Direct doesn't have an item?
• Do International Buyers Have to Pay Import Duties and Taxes on Direct Orders that Ship Outside the U.S.?

What products are available in TCGplayer Direct?

Magic: the Gathering, Pokémon, and Yu-Gi-Oh! singles are available in TCGplayer Direct.

Does Direct work on international orders?

Yes, TCGplayer Direct is currently available in Canada, Japan, and the U.K. for Magic: The Gathering, Pokémon, and Yu-Gi-Oh! singles.

Will it take longer to get my orders?

Orders placed with TCGplayer Direct will typically reach you faster, on average. The cards come straight from our own carefully managed inventory and are packaged and shipped as soon as possible. Behind the scenes, the sellers you bought from will resupply TCGplayer's inventory, so you never have to wait for their cards to reach you.

Check the Estimated Delivery Date in your Order History for more details.

How can I use TCGplayer Direct?

Items carried by TCGplayer Direct are clearly marked with the TCGplayer Direct icon . Our Cart Optimizer can help you search for cards that are supported by this program.

What happens if part of my order isn't available through TCGplayer Direct?

For US customers, for any order including one or more items not labeled as TCGplayer Direct, your order will be packaged and shipped by the seller as normal.

For international customers, the items from your order will move to the “Saved for Later” section of your cart. You will see a notification at the top of the cart screen that lets you know which products have shifted out of the Direct order due to lack of availability.

Do International Buyers Have to Pay Import Duties and Taxes on Direct Orders that Ship Outside the U.S.? 

All Customs fees/duties are the responsibility of the buyer. 

International buyers – please note: Import duties, taxes, and charges aren't included in the item price or postage cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be, prior to buying.