Managing Payment Options

You can update your payment information at any time if you are a Level 1-4 Marketplace or Pro seller that enters your own inventory on the TCGplayer platform. By default, your payments will be sent to store credit. If you would prefer direct deposit payments through a bank account in the United States, you can add your banking information as shown below. If your bank account information is not accepted, your payments will be issued as store credit. 

Note: TCGplayer currently only issues payments to your bank account or via store credit.

Please, keep in mind that direct deposit payments that are sent to your banking institution by TCGplayer, and will be addressed to the name of your store. Speak with a representative from your bank to make sure they will accept a payment to your account before entering your payment information so your payments are not delayed.

  • If you are a Sync Seller who utilizes either CrystalCommerce, Ion Retail, or BidWicket to manage your inventory, please contact our Customer Service team here for any assistance changing your Direct Deposit information.

To edit your payment information, log into your Seller Portal and click on the My Details tab, then click on the Payment Info button as illustrated below.


This page will give you a summary of the current bank account information that you provided when signing up with TCGplayer. You may click on the Edit button to change any information you need to.

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Enter the updated information, and make sure that your entry is 100% correct before clicking the Save button.

 

On June 27, 2023, TCGplayer implemented a new micro-deposits process to verify bank accounts for seller accounts. This will only affect sellers setting up bank account information for the first time or updating bank account information to a new routing and/or account number. 

 

Once you provide your banking information, your deposits will be on hold until the account is verified using micro-deposits.

The Payment Information page will display a Verify Bank Account section for entering small verification amounts once they are available in the bank account you entered. Deposits will arrive within 1-3 business days. Fill out this information after you receive the deposits to verify the account.

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If you would prefer to be paid in store credit while you wait to receive your verification micro-deposits, you can select the Store Credit option on the Payment Information page.

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Once the micro-deposits are available in your bank account, you will be able to enter the deposit amounts under Verify Bank Account to complete the process. If you enter the correct amounts and have a W9 on file, you will be notified that your account verification process is complete and your bank payments are turned on.

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If you have not provided W9 tax information, you will receive a notification that your bank verification is complete, but you need to complete the W9 form.

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You have 3 attempts to enter the correct micro-deposit information before your verification process will be paused for a short period of time. Any time you enter incorrect micro-deposit amounts, you will receive a warning message as displayed below.

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If you input the micro-deposit information incorrectly 3 times, you will receive the following error message, and your payment verification process will be put on hold for 48 hours. If you experience problems with the payment verification process, please reach out to our Customer Service Team for assistance. FailedVerification.png

 

Note: Any bank account information input must not be currently in use by another TCGplayer account.

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To prevent any rejected payments from your financial institution, your routing number and account number must match the information on your check as shown in the sample above. If you have any questions, always feel free to contact our Customer Service Team for assistance. 

 

 

 

Change Log

  • 06/15/23 - Added steps  for micro-deposit verification process.
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