When will I receive my order?
Depending on your location and where your package is coming from, you may be able to pick from a list of shipping methods — in this article we’ll cover what each of them means.
If you're a seller who would like to provide advanced shipping options to your buyers, read this help file about shipping settings.
Domestic Shipping
A domestic order is any order shipping to a United States address (including territories, protectorates, and military post office addresses).
Note: Business days are typically Monday–Friday. Keep in mind that weekends and U.S. federal holidays are not considered business days.
Domestic Standard
- Domestic standard shipping is available on all orders.
- Packages sent via domestic standard shipping are expected to be shipped by the seller within two business days. An estimated delivery date will be provided for your package on the order history page. If your package does not arrive by the estimated delivery date, please message the seller via your Order History and let them know that the order has been lost in transit. The seller will then help you track down the package by working directly with the shipping company they used.
- Tracking:
- All orders from TCGplayer Direct have tracking applied automatically!
- Marketplace orders from TCGplayer sellers over $50 before tax and shipping are applied typically have tracking included, as it is a requirement for marketplace sellers.
- Our enhanced tracking system provides tracking updates for the above-mentioned orders. For these orders, you will receive an estimated delivery date based on tracking updates.
Domestic Expedited (4 Business Days)
- Domestic expedited shipping is available on TCGplayer Direct packages, as well as from select sellers.
- Packages sent via domestic expedited shipping are expected to be shipped by the seller within one business day and received by the buyer within 4 business days, starting from the day after the order was placed.
International Shipping
Many TCGplayer sellers ship to international addresses. Please follow guidelines/requirements of the publishers you sell.
Taxes and Duties
Packages shipped from TCGplayer sellers may be subject to the customs fees and import duties of the country to which your order ships. These charges are the recipient's responsibility. Please contact your country’s proper agency to find out which taxes and duties will be applicable to your order.
Blocked Countries
Currently, we are not able to provide all of our international customers with the quality of service they deserve. TCGplayer sellers cannot support sales to our friends in the countries listed below at this time:
- Argentina
- Australia*
- Austria
- Bolivia
- Brazil
- Belarus
- Chile
- China
- Columbia
- Cuba
- Ecuador
- Greece
- Guyana
- Iran, Islamic Republic of
- Korea, Democratic People’s Republic of
- Mexico
- Peru
- Paraguay
- Russian Federation
- Sudan
- Suriname
- Syrian Arab Republic
- Taiwan
- Ukraine
- Uruguay
- Uzbekistan
- Venezuela
* Shipments to Australia are temporarily suspended. For the most up-to-date information on international shipping suspensions, please visit the USPS Service Alerts page
Alternative Options for International Customers
If you have a friend or family member who lives in the United States, you're welcome to place an order with a domestically funded credit card (or via PayPal) and have the order shipped to them. The credit card account you use must be tied to a domestic account if you are shipping to a U.S. address. Please keep in mind that if your billing information does not match what your bank has on file for your account, your order cannot be accepted.
Freight and Mail Forwarders
Please be aware that if you are utilizing a mail forwarding address, your order is not covered by the same level of Buyer Protection as an order that ships from the US to your actual international location.
- TCGplayer is not responsible for damage, condition issues, or loss that occurs to goods after they're delivered to you or your freight forwarder. What this means for you as a customer is that TCGplayer isn't able to provide a replacement of, or refund for, any goods confirmed as delivered to you or your freight forwarder by the shipping provider. You should refuse any packages that arrive damaged and instruct your freight forwarder to do the same, as any goods lost after being received by you or the freight forwarder will be your responsibility.
International Delivery Expectations
An estimated delivery date will be provided for your package on the order history page. If your package does not arrive by the estimated delivery date please message the seller via your Order History and let them know that the order has been lost in transit. The seller will then help you track down the package by working directly with the international shipping company they used.
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International Tracking:
- All orders from TCGplayer Direct have tracking applied automatically!
- Marketplace orders from TCGplayer sellers over $50 before tax and shipping are applied typically have tracking included, as it is a requirement for marketplace sellers.
- Our enhanced tracking system provides tracking updates for the above-mentioned orders. For these orders, you will receive an estimated delivery date based on tracking updates.
- Note this tracking might not display up-to-date information after your package leaves the United States; it is not a guarantee that international tracked orders will show door-to-door tracking updates.
For more information, see the official Stamps.com article on APO/FPO addresses.
Change Log
- 3/11/24 - Updated estimated delivery date information.