Where to Get Assistance
Having an issue and don’t know who to contact?
Below is a list to identify your issue and find the best point of contact to reach a solution!
|Catalog||Contact our Catalog Team at email@example.com|
For Specific Orders: Contact our Customer Experience Team by using the “Escalate This Thread” button in the Messages tab of your Seller Portal, or by submitting a request through TCGplayer Help
|Feature Requests||TCGplayer Help||
|Growing or expanding your business||Set up a meeting with our Seller Growth & Success Team or email firstname.lastname@example.org||
|Policy||TCGplayer Help||Rules & Policies|
|Site Feedback||TCGplayer Help|
|TCGplayer Account||TCGplayer Help|
|Technical||Contact our Support Analysts at email@example.com|
|Roca||For Roca support, please contact us through your dedicated Roca Slack channel.|
For any issues not listed in this table, please fill out our help request form!