Your Account & Ordering

Your Account

• How to Search for Products and Place an Order on TCGplayer.com
• Confirming Your Login
• Locked Out of Your Account?
• Want to Change Your Account Email Address?
• TCGplayer Fraud Protection Policy
• Your Account Security

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Shipping

• Shipping Options
• Shipping Included
• International Shipping Policies
• International Shipping Locations & Custom / Import Fees
• International Payment Via PayPal

Refunds & Returns

• TCGplayer Buyer Safeguard
• What is TCGplayer’s Refund and Return policy?
• Missing Package Dispute Resolution
• Pre-Paid Visa / MasterCard Purchases and Refunds

Store Credit & Promotion Terms

• How Do Store Credit & Gift Cards Work?
• TCGplayer Promotions with Store Credit Kickback

Listings with Photos

• Intro to Listings with Photos (Buyers)
• How to Find Listings with Photos

TCGplayer Pro

• Removing Permissions from Pro Websites
• Ordering from Stores Powered by TCGplayer
• In-Store Pickup Options for Buyers
• Free Shipping from Stores Powered by TCGplayer

TCGplayer Direct

• Getting a TCGplayer Direct Package
• Buying from TCGplayer Direct

TCGplayer Trade-In

• The Trade-In Process for Players
• Player Trade-In/Buylist Terms of Service
• How Do Trade-In Levels Work?
• Setting Discrepancy Preferences
• Trade-In Creation and Process
• Player Buylist Offers Through Trade-In - Receiving and Processing

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TCGplayer Gift Cards

• How do I buy and redeem TCGplayer gift cards?