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Your Account & Ordering

Your Account

  • First Time Buyer FAQ
  • How do I checkout as a guest?
  • How can I search for products and place an order?
  • Confirming Your Login
  • I can't sign into my account.
  • Want to Change Your Account Email Address?
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Shipping

  • When will I receive my order?
  • How is shipping applied to marketplace orders?

Buying Internationally

  • How to buy US inventory on TCGplayer for Buy&Ship Customers
  • How to Buy Internationally on TCGplayer

Refunds & Returns

  • How do I know if an item is counterfeit?
  • TCGplayer Safeguard
  • What is TCGplayer’s Refund and Return policy?
  • What do I do if my order / package is missing?

TCGplayer Subscription

  • Accessing ChannelFireball Pro Exclusive Content With My TCGplayer Subscription
  • TCGplayer Subscription Agreement Between TCGplayer and Buyer
  • TCGplayer Subscription FAQ

Store Credit & Promotion Terms

  • How Do Store Credit & Gift Cards Work?
  • TCGplayer Promotions with Store Credit

Listings with Photos

  • Intro to Listings with Photos (Buyers)
  • How to Find Listings with Photos

TCGplayer Pro

  • Removing Permissions from Pro Websites
  • Ordering from Stores Powered by TCGplayer
  • In-Store Pickup Options for Buyers
  • Free Shipping from Stores Powered by TCGplayer

TCGplayer Direct

  • Getting a TCGplayer Direct Package
  • Buying from TCGplayer Direct

Payment Methods

  • How do I buy and redeem TCGplayer gift cards?
  • How do pre-paid Visa and MasterCard purchases and refunds work?

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